2.8 The relationship to the business objectives of the
Motivation for the Automotive SPICE implementation
The motivation of a company to implement Automotive SPICE arises in most cases from pressure by the OEMs. They often require their suppliers to achieve a certain Capability Level in selected processes and continuous improvement of process and product quality. If this remains the sole motivation it is difficult to permanently maintain an adequate process maturity. The resistance of a stressed organization against changes and the costs of change are simply too high.
What has process development to do with business objectives?
In practice, process development and improvements unfortunately are often not linked to business objectives. In principal, however, this relationship does exist although people do not realize it. It is simply that the way people work (represented by processes) always has an impact on business goals. For example, processes can be optimized in order to shorten development cycles, to reduce costs or to improve the product quality. Processes can be streamlined to increase employee satisfaction. Or working in a large, distributed enterprise can be improved by standardizing processes and optimizing interfaces.
How processes can make a measurable contribution to business goals
An effective approach is to conduct a joint workshop with management and the process team to discuss which process improvements will contribute to business objectives. These improvements must be made measurable and trackable through key performance indicators. An example is shown on the picture.
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