2. Structure

2.4 Process Attributes and Generic Practices

Process Attributes

Process Attributes describe measurable characteristics of processes and allow us to derive the Capability Levels. The Capability Levels two to five each have two Process Attributes, the Capability Levels one has just one Process attribute.

Capability Levels and associated Process Attributes
Capability Levels and associated Process Attributes

Generic Practices

Generic Practices decompose a Process Attribute into more detailed process activities. In an assessment, Generic Practices are checked and rated carefully. Users often find it difficult to interpret Generic Practices for the different processes. The following overview shows the Generic Practices up to and including Capability Level three.

PA 1.1 – Process Performance

The process achieves its defined outcomes.

  • GP 1.1.1: Achieve the process outcomes.
PA.2.1 Performance management

The performance of the process is managed.

  • GP 2.1.1 Identify the objectives for the performance of the process.
  • GP 2.1.2 Plan the performance of the process to fulfill the identified objectives.
  • GP 2.1.3 Monitor the performance of the process against the plans.
  • GP 2.1.4 Adjust the performance of the process.
  • GP 2.1.5 Define responsibilities and authorities for performing the process.
  • GP 2.1.6 Identify, prepare, and make available resources to perform the process according to plan.
  • GP 2.1.7 Manage the interfaces between involved parties.

 

PA.2.2 Work product management

The work products produced by the process are appropriately managed.

  • GP 2.2.1 Define the requirements for the work products.
  • GP 2.2.2 Define the requirements for documentation and control of
    the work products.
  • GP 2.2.3 Identify, document and control the work products.
  • GP 2.2.4 Review and adjust work products to meet the defined
    requirements.
PA.3.1 Process definition

A standard process is maintained to support the deployment of the application-specific process (called “defined process”).

  • GP 3.1.1 Define and maintain the standard process that will support
    the deployment of the defined process.
  • GP 3.1.2 Determine the sequence and interaction between processes
    so that they work as an integrated system of processes.
  • GP 3.1.3 Identify the roles and competencies, responsibilities, and
    authorities for performing the standard process.
  • GP 3.1.4 Identify the required infrastructure and work environment
    for performing the standard process.
  • GP 3.1.5 Determine suitable methods and measures to monitor the
    effectiveness and suitability of the standard process.
PA.3.2 Process deployment

The standard process is deployed as a defined process to achieve its process outcomes.

  • GP 3.2.1 Deploy a defined process that satisfies the context specific requirements of the use of the standard process.
  • GP 3.2.2 Assign and communicate roles, responsibilities and authorities for performing the defined process.
  • GP 3.2.3 Ensure necessary competencies for performing the defined process.
  • GP 3.2.4 Provide resources and information to support the performance of the defined process.
  • GP 3.2.5 Provide adequate process infrastructure to support the performance of the defined process.
  • GP 3.2.6 Collect and analyze data about performance of the process to demonstrate its suitability and effectiveness.

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